U-Haul Customer Service & Support (2024)

  • Live Chat

    Chat with a U-Haul representative online now.

  • Email Us

    Click here for a list of product and service teams that can assist you.

    Submit Request

  • Store Locator

    The most locations nationwide.

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  • We Will Call You

    Save time and your place in line! We can call you when a representative is available.

  • Give Us a Call

    1-800-GO-U-HAUL
    (1-800-468-4285)

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Helpful Links

Roadside Assistance

FAQ

U-Haul Account

What can we help you with?

Trucks

  • PickupsSmall jobs
  • Cargo vansSmall jobs
  • 10' truckStudio to 1 Bedroom Apt.
  • 15' truck1 Bedroom Home to 2 Bedroom Apt.
  • 17' truckHome up to 2 bedrooms
  • 20' truck2 Bedroom Hometo 3 Bedroom Apt.
  • 26' truck3 Bedroom Home to 4 Bedroom Home

Truck FAQs

Learn More

Utility Trailers

  • 4' x 7' Utility Trailer Capacity: 26sq. ft.
  • 5' x 8' Utility Trailer Capacity: 37 sq. ft.
  • 5' x 9' Utility Trailer w/ Ramp Capacity: 43 sq. ft.
  • 6' x 12' Utility Trailer Capacity: 74 sq. ft.
  • 6' x 12' Utility Trailer w/ Ramp Capacity: 74 sq. ft.

Cargo Trailers

  • 4' x 8' Cargo Trailer Capacity: 142 cu. ft.
  • 5' x 8' Cargo Trailer Capacity: 208 cu. ft.
  • 6' x 12' Cargo Trailer Capacity: 396 cu. ft.

Explore U-Haul Towing Equipment

  • Tow Dolly
  • Auto Transport
  • Motorcycle Trailer

Trailers FAQs

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Self-Storage

  • U-Haul Customer Service & Support (19)

    Small Storage Units

    Range in size from 5 x 5 up to 5 x10

    Recommend storing miscellaneaous items from around the house, dorm, or your extracurricular gear (fishing gear, skis, bikes, etc.).

    Ideal for:
    0 – 50 sq ft.

    Learn More About Small Storage Units

  • U-Haul Customer Service & Support (20)

    Medium Storage Units

    Range in size from 5 x 15 up to 10 x15

    Recommend storing items from a smaller home, apartment, while you're remodeling, or downsizing.

    Ideal for:
    51 – 150 sq ft.

    Learn More About Medium Storage Units

  • U-Haul Customer Service & Support (21)

    Large Storage Units

    Range in size from 10 x 20 and up

    Recommend storing an entire home's items if packed properly.

    Ideal for:
    151 + sq ft.

    Learn More About Large Storage Units

Storage FAQs

Self-Storage Tips

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U-Box Containers

U-Haul Customer Service & Support (22)
Estimate the number of containers for your move

We recommend:
3 U-Box
Containers

U-Haul Customer Service & Support (23)

U-Box Containers FAQs

U-Box Container Tips

Learn More

Trailer Hitches

U-Haul Customer Service & Support (24)

U-Haul Customer Service & Support (25)

Installing a Trailer Hitch on a Porsche Cayenne

So, you bought a Porsche Cayenne? Here's everything you need to know about installing a hitch on your new vehicle.

U-Haul Customer Service & Support (26)

Learn more about the first-of-its-kind partnership between U-Haul B&W and the exclusive B&W hitch designed for the Toyota Rav4.

U-Haul Customer Service & Support (27)

Why the U-Haul Hitch Ball is the Best in the Towing Industry

Check out multiple reasons of why U-Haul has the best hitch ball in the towing industry. If you want the best, purchase a hitch ball (and installation) from your nearby U-Haul store!

U-Haul Customer Service & Support (28)

How to Choose Your Trailer Hitch Installation Provider

With so many options, how do you choose your hitch installer? U-Haul offers trailer hitch installation near you on the same day and for an affordable cost.

Trailer Hitch Tips

Learn More

Moving Help®

Loading & Unloading

Moving Help® Service Providers ensure that your U-Haul® moving truck is properly loaded and unloaded, allowing your boxes, appliances, and furniture to safely reach your destination.

Home Cleaning

Remove stress from your moving day when you pick up a provider who also offers cleaning services.

Packing & Unpacking

Ensure that your belongings are moved safely and securely when you add packing and unpacking to your Moving Help® order.

Heavy Furniture & Specialty Moves

In addition to providing standard moving services, you can find moving companies ready to move your piano, gun safe, or even rearrange your storage unit.

U-Box® Delivery Only

A Moving Help® crew will drop off your U-Box® storage containers at your home allowing you to load and/or unload it yourself. Once finsished, your selected Service Providers will then return to take the U-Box® storage container back to a U-Haul® center.

U-Box® Load/Unload

For this option you will personally arrange the delivery of your U-Box® storage container, either by self-delivery or U-Haul® truck delivery. Once delivered, Moving Help® Service Providers will come and load or unload your U-Box® storage container. You will also be responsible for getting your U-Box® storage container back to the respective U-Haul® center.

U-Box® Delivery & Load/Unload

Moving Help® Service Providers will deliver your U-Box® storage containers to your preferred location, either unload or load it, then take the box back to its respective U-Haul® center for you.

Moving Help® FAQs

Moving Help® Tips

Learn More

Moving Supplies

View More Supplies

Speak to a Specialist
E-Commerce: 1-866-277-6855

Start Your Reservation Today!

Order Look Up

U-Haul Customer Service & Support (2024)

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